Q&A about TN-CCPT Training
The TN CCR&R Network is excited to introduce you to our new registration system for statewide TN-CCPT training.
The new system will allow you to set-up a personal account,
where you can track the trainings you have attended
see the trainings that are available statewide for you to choose from
and plan your training schedule each quarter
New experiences always generate questions. We’ve answered some of them below. We want to make this as easy for you to register as possible. Please reach out to the nearest TN CCR&R with any question you may have.
To search for your CCR&R, click on the "CCR&R Region Map". Go to the bottom of this page to download our How-to guides.
When will the training registrations open each month?
Please note that while you can see the trainings coming up during the next month, the registrations for trainings will open on the 15th of the month before. For example, registration for the August trainings will open on July 15th.
When will registration close for training?
Registration will remain open until 10:45PM on the date of training. Leaving registration open will allow you to cancel the day of the training. Walk-ins can also register on the day of the training and receive a certificate.
How do I set up an account to register for trainings?
You will need an email address that is unique to you. You will set-up your own password. You will need to enter the county where you live. It’s important to have your own email because any updates about the training will be emailed to you. You will also receive a reminder email before the training.
Please note that you can set-up your account by clicking on the registration button for the training you want to attend. Once you have completed the process of setting up your account, you will be registered for that training. This is the only time you will have to set-up your account. The next time you register for a TN-CCPT training, all you will need is your email and password.
Where can I view the TN-CCPT training calendar?
Can I attend a training course in a different county?
Yes. You can attend a training near your current county and receive a TN-CCPT certificate. View our training calendar by clicking the "Training Calendar" at the top of the page or "Register for Training" at the bottom of the page. You can search for training courses by region and county.
What will I need to register for future trainings?
You will need the email and password you used when you created the account. Click on the Account Login button to view future trainings or click here.
How will I know if my registration was processed?
You will receive a confirmation email from Signal Centers that includes the date, time, location and links to view your registration, add the training to your calendar, make changes to your registration or even cancel your registration. Be sure to print the confirmation email to present at the training you registered.
What if I forget my password?
You can reset your password. The link to reset your password will be sent to the email that you use when you create your account.
What if I want to register my staff for a training?
You will not be able to register several people at one time for a training. Everyone will be required to set up their personal account. Each person will need their own unique email and password to register. They will not be able to use the agency email. It is important for everyone to use their own email because any updates about the training will be emailed.
What if the training is full?
You will be placed on a waitlist. If a spot becomes available, you will receive an email to let you know you have been registered for the training.
What if the system does not allow me to register for a training?
The training closes three days before training date. The system will not allow you to register once it is closed.
What if I need to cancel my registration?
You can go back into your account and cancel your registration. You can also use the link provided in the confirmation email to cancel your registration.
What if I do not have an email address?
Please reach out to your CCR&R Quality Coach and they will be able to help you register for a training.
What if I want to know what trainings I have attended?
You will be able to go back into your account and see all the trainings you have attended since July 1, 2018.
Can I bring children to the training?
No. Children are not allowed to attend the training.
What if I am running late to the training?
If you are 15 minutes late you are welcome to stay, but you will not receive a training certificate.
Download How-to guides by clicking on each image.
Download TN-CCPT Training Guidelines & Simple How-to